iPads will be used to assist branch colleagues to interact with customers, improving the customer experience, says Barclays.
Barclays Bank has just invested in 8,500 iPads in what is believed to be one of the largest rollout of any tablet in the UK financial sector, according to The Channel's report.
Barclays confirmed that the iPads will be used "to assist our branch colleagues to interact with customers, improving the customer experience".
The bank "investigated a number of different tablet options" but concluded that "iPads were the best solution".
Barclays plans to use the Mortgage Brain app designed specially for the iPad. The Mortgage Brain app is designed for use by mortgage intermediaries and will enable them to conduct a quick and thorough mortgage search for their clients, according to FT Advisor. Mortgage Brain is jointly owned by six banks in the UK, including Santander and Lloyds TSB.
The iPads will be rolled out in Barclays branches across the UK, according to the spokesperson.