Carphone Warehouse rings up IBM infrastructure management deal

Carphone Warehouse rings up IBM infrastructure management deal

Wants efficiency improvements in tough times

Article comments

Carphone Warehouse has signed a “multi-year” infrastructure services deal with IBM for an undisclosed amount.

Under the agreement, IBM will manage Carphone Warehouse’s service desk, server, storage, desktop, network and datacentre infrastructure.

Simon Post, chief technology office at the Carphone Warehouse said he was "confident that this alliance will offer lasting benefits such as increased service levels and efficiency improvements".

The store chain has made a number of major IT announcements in the last two years. Last May, it said it had acted to improve relationships with its numerous outsourcers to make sure they delivered on their objectives.

In 2007, it said it had cut the time needed to extract business intelligence data from 12 hours to 30 minutes after upgrading to an improved data integration tool from Informatica. It also runs Enigmatec IT process automation and management software to improve its support for critical applications.

It uses a service oriented architecture to develop new internal IT processes, and installed HP Systinet software to better govern that activity.


Send to a friend

Email this article to a friend or colleague:

PLEASE NOTE: Your name is used only to let the recipient know who sent the story, and in case of transmission error. Both your name and the recipient's name and address will not be used for any other purpose.

We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
* *