Lloyds TSB online banking knocked offline by service interruption
With O2 stuffering a network outage, BBC website offline last night, it's not a good week for IT
By Anh Nguyen | Computerworld UK | Published 11:38, 12 July 12
Some customers of Lloyds TSB struggled to access their online banking accounts this morning, which is understood to have been caused by a service interruption.
The problems appear to have lasted for just over an hour, with the bank’s customer service Twitter feed advising customers that “normal service” had resumed at 11:00 BST.
Some of the customers affected were staff at MoneySavingExpert.com, which said that some members of the team had tried to access their Lloyds account online at 9:45 BST, only to be met with the message: “We’re sorry but internet banking is currently unavailable. Please try again later.”
A spokesperson for the bank said: “For a short period, some of our customers experienced a slower service than normal when accessing their accounts.
“Service has now been fully restored.”
Lloyds Banking customers were last affected by a technical problem in February, when customers were unable to make payments due to problems with the bank’s faster payments service.
