Shell signs up Fujitsu for service station support

Consolidates current network of suppliers into a single provider

Shell has awarded Fujitsu a contract for IT deployment and support services for its service stations across the world.

Fujitsu will be required to supply IT support for forecourt controllers, point of sale, payment card machines and back office systems for Shell’s service stations in 19 countries. The services are currently being provided by multiple suppliers.

Under the seven-year contract, Fujitsu will also roll out and deploy new sites systems during the next three years, and supply IT support for the remainder of the contract.  

Shell has contracted Fujitsu’s services as part of its Retail Global Site Systems Programme, which aims to replace or upgrade the interconnected components and applications that support the operation of service stations.

The oil company believes that the contract will be a “significant component” in managing the cost of its forecourt operations.

In its half-year results in July, Royal Dutch Shell revealed it had made $3.5 billion (£2.3bn) savings through an accelerated business overhaul, driven by process standardisation, operational simplification and job cuts.

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