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HMRC tax forms and website ‘maze’ cost £330m annually

HMRC tax forms and website ‘maze’ cost £330m annually

The HM Revenue and Customs website is a “maze”, and tax forms are too difficult to fill in, according to a report.

As a result of the complications, taxpayers underpay by £330 million each year, the Committee of Public Accounts said in its report ‘HM Revenue and Customs: Helping individuals understand and complete their tax forms’.

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News analysis

Oracle vs SAP legal fight gets messier

Oracle vs SAP legal fight gets messier

Legalese aside, Oracle vs SAP is dirty and complicated, with 30 pages of incendiary allegations by both parties, he-said-she-said barbs and frank admissions by SAP and Oracle hinting at just how hard it is for each side to make its case.

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Is your outsourcer an IT sweatshop?

Is your outsourcer an IT sweatshop?

The debate about IT outsourcing is growing more strident in the US, so how are CIOs and IT directors there responding to the issues?

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Transport for London CIO says travellers are top priority

Transport for London CIO says travellers are top priority

To write a successful book you need a central theme. A theme runs from beginning to end clearly communicating a set of ideas to the reader. As long as you have one the reader is constantly engaged.

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Opinion

NHS personal data: Are the security deadlines realistic?

NHS personal data: Are the security deadlines realistic?

The government's 31 March deadline for NHS organisations to guarantee the security of patient data might produce a tick box response and not offer enough time for health bodies to get their data fully in order.

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Richard Steel: Transforming public sector IT

Richard Steel: Transforming public sector IT

Newham Council CIO Richard Steel is aiming to do for public sector IT what the 2012 Olympics are doing for the east end.

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