Outsourcing
HP-EDS: the failed CRM project that cost it £200m ...and counting
We analyse what the court judgement means for other companies that outsource
By Leo King | Computerworld UK | Published 16:00, 03 February 10
The company, now owned by HP, was found to have lied in sales pitches about timescales for completing a large CRM implementation at BSkyB, in order to win the deal over rival bidder PricewaterhouseCoopers.
The court order for payment comes 10 years after the fateful project began, and follows extensive out of court wrangling, followed by 109 days in front of a judge and hundreds of thousands of pages of supporting evidence.
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Here Computerworld UK brings you full analysis of the judgement, on what grounds EDS lost, and what the implications are for other firms choosing outsourcing:
HP-EDS ordered to pay BSkyB £200m interim payment
BSkyB wins in £709m lawsuit against HP-EDS
BSkyB agreements failed to protect EDS from its own salesman
‘Dishonest’ EDS deceived BSkyB to win £48m deal – judge
BSkyB victory over HP-EDS could drive 'coach & horses through all outsourcing contracts'
What BSkyB's victory against HP-EDS will mean
