Latest Outsourcing In Depth
IT leaders need to fix in-house operations before pressuring outsourcers on cost
Independent sourcing advisor Alsbridge has found that companies are struggling with cost-focused deals read more »
IT outsourcing relationships buckling under pressure
Almost all CIOs want to retender one or more deals read more »
7 outsourcing nightmares - here's how to avoid them
Poor communication, shortsighted contracts - don't get derailed by an IT outsourcing agreement gone awry read more »
Five ways to get your cloud provider ready for eDiscovery
eDiscovery responsibilities are negotiated into most traditional outsourcing contracts, but cloud computing providers have been reluctant to address the issue read more »
Five ways to kicking your IT outsourcing addiction
Increased flexibility, faster delivery, and - yes - reduced cost can be yours if you approach insourcing with these five tips in mind read more »
Is HP committed to IT outsourcing?
HP's record loss was big news last month, but its IT outsourcing customers should be more concerned about the company's ability to deliver read more »
RBS failure to fix IT systems after month is ‘unprecedented’ say analysts
Debate moves on from cause of RBS’ IT problems to why a solution has taken so long read more »
Why your IT outsourcing RFP is holding you back
The typical RFP process virtually locks out attempts by vendors to get creative read more »
5 outsourcing trends to watch
The deals are getting smaller, with new pricing models, while security and cloud computing become hot topics read more »
Outsourcing contracts and negotiations is getting more complex
Sophisticated buyers are seeking higher-value benefits from outsourcing and globalisation is increasing read more »
Does my company need business continuity software?
Should your organisation build its own tools from existing resources, or invest in an outside software package? read more »
Sustainability still isn't important to IT outsourcing buyers
The real driver behind the apparent greening of the big IT outsourcing providers is cost containment read more »
Adopting ITIL, COBIT is not always the best practice
Some process improvement projects and best practice frameworks such as ITIL and COBIT can do more harm than good--particularly when implemented by third-party IT service providers read more »
CFOs must act when ERP goes wrong
Problems are amazingly costly, giving finance an equal role with IT in finding the prescription read more »
How to keep IT outsourced projects moving as providers cut on-site staff
As the outsourcing market changes, here's how you can adapt to ensure your projects keep moving read more »
Have you outsourced too much?
The lure of offshoring is strong, but has it gone too far? read more »
What a year: London Stock Exchange in severe IT difficulty, BlackBerry falls flat, bank email archives blown open
We hand-pick the top news stories of 2011 read more »
How to get innovation from overseas outsourcers
Customers seeking innovation from offshore providers have to make greater investments on several fronts read more »
Protect yourself with revised outsourcing contractual best practices
Forrester has found that "cloud" service providers are not always willing to accept liability for exposure of critical data read more »
Can you trust one outsourcing provider to manage the rest?
Big IT service providers are offering their skills as service integrators - we look at whether this model really works read more »













