ITIL: The road to the update
The updated methodology will help make ROI case
By Computerworld reporters | Published 01:00, 05 June 07
The launch
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The road to v3
ITIL update – the chief architect explains
Too many 'experts' spoil the ITIL mix
ITIL helps Asian companies keep pace with growth
Toyota unit gets ITIL right second time around
ITIL shapes help-desk overhaul at JPMorgan Chase
New ITIL guidance gets more strategic
Avaya praises UK government rules
Best practice qualifications row finally settled
Opinions
ITILv3 gives strategy blueprint
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