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IT security and the separation of duties

IT security and the separation of duties

IT should learn some basic security techniques from financial accounting systems.

Is unit testing doomed?

Is unit testing doomed?

Most organisations that try unit testing usually find the return is well worth the cost, so why is the approach looking like running out of steam?

VMware faces increasing pressure on pricing

VMware faces increasing pressure on pricing

Like it or not, money is becoming a more important part of the decision-making process in the virtualisation market.

Business intelligence: Take a step back

Business intelligence: Take a step back

Bill Hewitt, CEO of Kalido, looks at why business intelligence systems have often failed to deliver on their promises and how a new approach can change this.

Striking a balanced relationship with vendors

Striking a balanced relationship with vendors

A bit of give and take would help IT vendors and their customers understand each other better, says Andy Hayler

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Managing customer expectations with technology and common sense

Managing customer expectations with technology and common sense

A better experience means better retention of customers and staff

Choosing a software sourcing centre

Choosing a software sourcing centre

For some time now, India has been recognised as the global centre of choice for offshore software development driven by the twin attraction of a highly educated population and low labour costs. This model, however, is beginning to change, driven by several factors.

VMware's ESXi freeware raises scurity concerns

VMware's ESXi freeware raises scurity concerns

VMWare’s move to make its ESXi virtual server available free as it prepares for the threat of competition from Microsoft's Hyper-V hypervisor will be welcome by many IT departments, but carries risk

Ten reasons why people make SOA fail

Ten reasons why people make SOA fail

Service oriented architecture, like so many IT initiatives is struggling to deliver on its promise. Increasingly, 'people' are being blamed. Here's why.

Why IT worker took control of San Francisco's networks

Why IT worker took control of San Francisco's networks

The man who took control of San Francisco's networks hit the headlines last week. The reality of what happened to a brilliant systems administrator who went rogue, is both complex and disturbing for other IT organisations.

One size doesn't fit all for IT productivity and ITIL compliance

One size doesn't fit all for IT productivity and ITIL compliance

Time for a multi-faceted approach in service delivery and service management

Why has IT service management taken so long to become popular?

Why has IT service management taken so long to become popular?

IT service management skills are finally going global, so what is driving them?

It's not the Gates, it's the bars

It's not the Gates, it's the bars

To pay so much attention to Bill Gates's retirement is missing the point; it is neither Gates nor Microsoft that really matter, says the Free Software Foundation's Richard Stallman

Virtualisation security puts a premium on IT teamwork

Virtualisation security puts a premium on IT teamwork

You don't need expensive consultants to secure your virtualised environment, but you do need the whole team acting as one.

Top tips for ITIL v3 success

Top tips for ITIL v3 success

ITILv3 is a year old and well established, but how do you decide if it is good for you and your organisation?

Sourcing software development – taking a modular approach

Sourcing software development – taking a modular approach

As offshore sourcing of software code looses its attractions, how can IT organisations ensure best value?

Beyond BPO: The move to knowledge process outsourcing

Beyond BPO: The move to knowledge process outsourcing

Business process outsourcing is changing. Increasing numbers of organisations are realising that sourcing global talent can unearth valuable new business opportunities.

Preserve the future of IT as economy tightens

Preserve the future of IT as economy tightens

Prudent IT managers are anticipating being asked to cut costs, so what are the lessons of the last economic slowdown.

The value of software testing qualifications

The value of software testing qualifications

Qualifications can help but they are only a small part of the knowledge and skills requirement of a good tester.

Master data management - looking beyond the customer

Master data management - looking beyond the customer

How to make sense of the battle of ideas between "cross domain" and specialist hub approaches to master data management.

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