Cloud Computing

Latest News

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Updated: Oracle buying Taleo for £1.3bn in direct hit at SAP

Oracle is buying cloud-based talent management and employee recruitment software vendor Taleo for roughly $1.9 billion (£1.26 billion). read more »

Salesforce.com shakes up Standard support plan features

Salesforce.com has made a series of changes to its support services that include the removal of certain features from the Standard tier, but which the company says overall will provide a better experience for customers. read more »

VMware adds Cloud Integration Manager for service wholesalers

VMware has introduced a new software platform that makes it easier for service providers to wholesale their cloud-services infrastructure to other providers. read more »

Amazon Web Services drops price of cloud storage

Amazon Web Services has cut the cost of storing data using its Simple Storage Service (S3), saving users with 50 TB stored on the service around 12 percent on their monthly bill, the company said. read more »

Alfresco 4.0 heads for the cloud with open source CMS

Alfresco has upgraded its namesake product to work with multiple clients and to interact with a wider range of form factors in anticipation of offering its open source content management software as a service, the company announced this morning. read more »

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In Depth

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How to avoid cloud customer support worst practices

Customer support organisations were the earliest of adopters for CRM systems. Thanks to call centre software and the need to drive cost reductions and faster service turn-around cycles, the customer support organisation developed solid business processes, comprehensive measurement and good discipline. But that's all so last century. read more »

2012, the year storage becomes a celebrity

While data storage has always been a necessary building block for technology, it's rarely garnered as much attention as it has in the past two years. The reason: Corporate and retail consumers are being forced to store greater amounts of data and they need to make that data more useful - and accessible. read more »

Cloud computing adoption to explode this year

First, application developers fall in love with cloud-based disposable infrastructure and/or ready-built app development platforms that circumvent long purchasing cycles and capital asset growth limitations. Then other attractions, like commodity rentable infrastructure, or expansive platforms, become attractive. Sometimes applications are either extended to the cloud as private growth areas, or moved totally off premises. read more »

How to avoid making cloud UI design mistakes

I've written for years that it is impossible to make a product too easy to use. But the industry has proved me wrong, by making products that are so focused on easy that they encourage sloppy, unmaintainable system configurations. In the pursuit of something easy enough for mortals to use (and sales reps to demo), some cloud vendors are paving the way for a big mess a few months after deployment. read more »

Get the most out of WAN providers now for a better cloud later

Businesses should be formulating cloud strategies now that get the most out of their network providers to better support whatever cloud services they wind up buying, according to a prominent cloud-economics expert. read more »

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White Papers

Deploying your applications in the cloud

Strategies to proactively mitigate performance risk read more »

The financial economics of cloud email

Email - an essential business application read more »

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