The rouse came to light when the firm, who were pushing forward with a more flexible working package, noticed anomalous VPN activity and called in their telecom provider to investigate. The logs indicated that their lead programmer, ‘Bob’, was apparently regularly telecommuting from Shenyang despite being peacefully sat at his desk surfing the Internet for amusing cat videos.
It transpires that ‘Bob’ had Fedex’d his SecurID token to China and was allowing the remote development company VPN access to his employers network in order that they could do his day job for him.
Irrespective of the terrible security implications here, and they are pretty horrid, ‘Bob’ was delivering high quality code to schedule. In fact, his performance review regularly identified him as the best developer they had!
And what ‘Bob’ did here was not difficult - many sites offer the services of dedicated professionals such as developers, designers, proof-readers, even lawyers, for a small price.
In a business environment where we encourage flexible working, allow personal devices and seek to incentivise workers for innovation, excellence and performance, ‘Bob’ could be held up as a role model, but at what cost to the enterprise?
How many of us truly enforce the contractual requirements that prohibit sub-contracting for service providers? Do we even include such terms in employee contacts?
As our workforce is being transformed by technology, we need to ensure that our terms of employment, monitoring and audit systems keep pace, or we will find that virtualisation becomes a ‘people’ issue rather than a ‘technology’ one.