IT management experts share their knowledge and experience
Navvia’s 2014 ITSM Industry Survey Results
Navvia, a company that helps organisations to design, improve, and manage their IT service management (ITSM) processes, revealed the results of its ninth annual ITSM Industry Survey earlier this month.
November 17, 2014 9:00:00 AM Read Full Post
Why Total Cost of Ownership and Unit Costing still matter
We are currently witnessing a transformation in the way in which organisations purchase and deliver IT. The commoditisation of computer hardware, virtualisation and the presence of cloud services has opened up a number of options for companies to reduce the costs of IT.
November 04, 2014 2:17:00 PM Read Full Post
Organisations are six times more likely to be TBM leaders when the CIO is in charge of TBM
I admitted to sadly being a qualified accountant, in my previous blog, decrying the poor state of financial understanding and stewardship in many corporate IT organisations. In hindsight it felt a little mean – stating that organisations need to get better but not adding much on the how.
November 03, 2014 8:23:00 AM Read Full Post
too many corporate IT organizations struggle, or don’t think they need, to understand what it costs to deliver the products and services they provide
Continuing my post-Interop thinking and blogging, I’ve subconsciously joined the dots between four discrete Interop events.
October 13, 2014 10:18:00 AM Read Full Post
Control and an obsession with process optimisation don't cut it
by Stephen Mann
Interop New York was a whirlwind of presentation sessions and technology vendor booths last week and, in the spirit of spreading the Interop love socially, this is the first of a series of blogs based on its conference session content.
October 07, 2014 1:11:00 AM Read Full Post
The buzzwords they are a changin'...
by Stephen Mann
It’s my first Interop and to be honest, as an IT service management (ITSM) kind of guy, I didn’t really know what to expect.
October 01, 2014 3:26:00 PM Read Full Post
It's not just about the money
Reports about how government frameworks are failing SMEs have been quick to highlight that despite the healthy number of SMEs registered with such initiatives, only ten per cent of direct government spending has found its way to them. Taken at face value, this figure may seem surprising – particularly since government has made significant efforts in the last few years to increase opportunities for SMEs to do business with the public sector.
September 26, 2014 11:11:00 AM Read Full Post
We are all used to apps stores so why is IT so reluctant to bring them into the workplace?
When it comes to mobile and desktop apps, modern consumers have been spoilt for choice. Thanks to mobile app stores such as Google Play and the Apple App Store, the concept of installing an application has switched from a mysterious IT procedure to a day-to-day routine.
September 22, 2014 11:12:00 AM Read Full Post
This is not just a Big Data story
Consider your home technology - laptops, tablets, mobile devices, gaming consoles, health sensors, and so on. Now think about all the things you do with your gadgetry from connecting with friends to managing your money and monitoring your fitness.
September 17, 2014 11:59:00 AM Read Full Post
Why cheap is not cheerful for public sector IT
by Mike Bradbury
When I heard that the UK Government had lost its court battle over cancellation of the e-borders project and was ordered to pay the contractor, Raytheon £224 million, I was reminded of the observations of Carl von Clausewitz.
September 16, 2014 1:37:00 AM Read Full Post