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Forrester Analysts

Forrester Research is a technology and market research company that provides pragmatic advice to global leaders in business and technology.



Is Your Company A Place Where Employees Grow And Thrive, Or Wither And Leave?

There is correlation between employee satisfaction and good customer experience

by Forrester Analysts

Forrester's Customer Experience Index (CX Index™) shows that the key determiner of a company's success is customer satisfaction. We can also prove that there is a strong correlation between employee satisfaction and customer perception and opinion, which is more pronounced with those employees who have a greater impact on your customers.

May 26, 2015 10:41:00 AM Read Full Post

Business As Usual Not An Option For Customer-Obsessed CIOs

Disrupt or be disrupted - internally and externally

by Forrester Analysts

With the threat of Digital Disruption all around us, we all need to up our game.

May 22, 2015 10:37:00 AM Read Full Post

Take Investment Protection off Your List of Evaluation Criteria

Moving to a 3-year replacement cycle changes your buying and design criteria

by Forrester Analysts

Investment protection is hogwash in today's fast moving business and technology environment.

May 18, 2015 10:17:00 AM Read Full Post

Facebook and HP show different visions for Web-scale

Infrastruture architects face some interesting choices

by Forrester Analysts

Recently we’ve had a chance to look again at two very conflicting views from HP and Facebook on how to do web-scale and cloud computing, both announced at the recent OCP annual event in California.

March 26, 2015 11:38:00 AM Read Full Post

Rack-Scale Architectures get Real with Intel RSA Introduction

Standardised x86 servers are just the start

by Forrester Analysts

We have been watching many variants on efficient packaging of servers for highly scalable workloads for years, including blades, modular servers, and dense HPC rack offerings from multiple vendors, most of the highly effective, and all highly proprietary. With the advent of Facebook’s Open Compute Project, the table was set for a wave of standardised rack servers and the prospect of very cost-effective rack-scale deployments of very standardised servers

March 24, 2015 11:01:00 AM Read Full Post

IBM amps up the mainframe

Aggressively targets mobile workloads with new z13 announcement


On one level, IBM’s new z13, announced last Wednesday in New York, is exactly what the mainframe world has been expecting for the last two and a half years – more capacity (a big boost this time around – triple the main memory, more and faster cores, more I/O ports, etc.), a modest boost in price performance, and a very sexy cabinet design

January 20, 2015 9:45:00 AM Read Full Post

Hadoop isn’t for everyone...

But there are cloud-based big data solutions for us all

by Forrester Analysts

If you think you can do big data in-house, get ready for a lot of disappointment. If the data you want to analyze is in the terabytes in size, comes from multiple sources -- streams in from customers, devices or sensors -- and the insights you need are more complex than basic trending, you are probably looking for a data scientist or two.

January 07, 2015 9:57:00 AM Read Full Post

What I&O Leaders Should Look For At CES

BYOD, consumerisation and shadow IT mean you need a method for examining consumer tech innovation

by Forrester Analysts

I'm at Las Vegas this week for the 2015 Consumer Electronics Show (CES) because Infrastructure & Operations leaders should – and do – need to keep tabs with the latest consumer tech trends.

January 06, 2015 10:05:00 AM Read Full Post

Bare Metal Clouds – Performance and Isolation Drive Consideration

Performance and Isolation Drive Consideration


Why use a bare-metal cloud if you are going to end up running your workloads on dedicated physical servers? Agiltiy is just one answer.

December 17, 2014 10:02:00 AM Read Full Post

The Data Digest: Five Urgent Truths About Wearables

Google Glass and Apple Watch are just the start

by Forrester Analysts

You don't need a wearables strategy that is independent from your mobile strategy, but you do need a wearables strategy....

December 09, 2014 12:18:00 PM Read Full Post

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