Phishing for victims This White Paper examines the phenomenon of phishing. It explains the potentially catastrophic threat it presents to all kinds of organisation. Exploding some widespread myths, it lights up the murky waters where phishing first emerged and where it continues to evolve. But it also highlights what your business can do to blunt the threat.
Challenges and opportunities of PCI The control framework implicit in the Payment Card Industry Data Security Standard (PCI DSS) provides an enterprise structure for improving operational, security, and audit performance.
Social CRM comes of age Who is this “social customer”? What strategies and tools does the new breed of CRM provide to do something about this?