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Top news story
Inadequate software testing behind T5 problems, BA says
British Airways' boss has blamed a message filter accidentally left on after software testing and staff training as the root of the wide-spread problems when Terminal 5 opened in March.
Giving evidence at a Commons Transport Select Committee Walsh told MPs that a messaging filter was being used during staff training to control the destination of messages, but ended up interrupting genuine messages being sent when the terminal opened. This created major baggage handling problems and resulted in the chaotic opening of the terminal.
More top news headlines
- HSBC lost server with customer data
- Danish union wants IBM's Palmisano to testify in court case
- Intel brings thread optimisation tool to OpenSolaris
- Enterprises adopt SaaS aggressively
- Government CIO: IT needs to tackle 'mediocrity'
- Tesco rings up green changes, with IT
- Bournemouth gets 100Mbps 'sewer broadband'
- Mozilla shipped Firefox plugin with malware attached
- OpenOffice 3.0 beta released
- IT industry lacks female role models
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Managing VMware Doesn’t End with Managing VMware
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Business-savvy CIOs: Joining the senior leadership team.
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The outsourcing decision for a globally integrated enterprise.
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Strategic Networking Outsourcing
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Voice solutions guide
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VoIP Guide
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Remote Working
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Opinion
Principles of good key management
Too many businesses do not understand the importance of proper key management and they are not helped by vendors who make it very difficult to develop enterprise wide policies and systems. Nevertheless, best practice should be implemented.
Opinion
Five ways to build a virtual office
When it comes to running a business, our feet are firmly on the ground but our data and software are increasingly in the cloud. My burgeoning media empire consists of two people (my lovely wife and me), but to the outside world we seem a lot bigger, thanks to online applications.
News analysis
Microsoft Finally Clears Throat About Services
Microsoft has been promoting a combination of 'software plus services' as a way to ease itself away from its packaged-software legacy and into the Web 2.0 future. But nobody seems to sit up and take notice.
Instant expert
Hackers focus efforts on Firefox, Safari
Forget the idea that just because you've switched to a new browser, you're magically safer. You may be for a time, but to stay safe with any software, you need to keep current with fixes.
Case study
Test automation: Making IT easier
"It used to take four people five days to test the software every month," says Kevin Bingham, vice president of IT at Arizona Federal Credit Union. "Now, we can do it in six hours."
Opinion
10 most important technologies you never think about
From Unicode to Lithion Ion batteries, XML and High-speed net access...we continue to use the technologies that changed the world, right under our noses.
Opinion
Moving towards a smarter LAN
The network, the identity store, and policy - currently, these three elements are fairly separate, but integrate them tightly and watch them simplify the administration of controls in your LAN.
Opinion
Overcoming the stigma of a lousy job title
The negative stigma that companies tend to attach to data protection has much to do with how it is perceived: a low-tech, career limiting move. But what is 'high-tech' has changed over the past few years.
In-depth
Identity theft isn't just personal, it's corporate
Businesses need to look at their data from a risk perspective and see where they should be prioritising the areas that are of the greatest risk, suggests one expert.
Instant expert
Do you have what it takes to be a converged CSO?
A converged CSO role is increasingly a technical one. Electronic record issues, data privacy issues and regulatory compliance pressures are becoming more and more complex.
Newsletters
Our Daily & Weekly Newsletters highlight breaking news, vital issues, expert analysis and solutions to help you stay ahead of developments in the industry.
WHITE PAPERS
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IDC Executive Brief: The Rising Concerns Over Endpoint Security
This IDC Executive Brief examines how an integrated EPS solution with multiple security layers, has been proven to deliver the highest level of protection at the lowest TCO. -
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Virtualisation Analysis for VMware
Capitalise on the true power of your VMware Infrastructure.
